JOB DESCRIPTION
As a COMMUNITY OPERATION ANALYST you will be working through
Cpl/Covalen onsite one of the biggest social media companies in the
world.
*Candidates in this position must be able to deal with extreme,
graphic and sensitive content*
You as part of a team will REVIEW CONTENT , which have been FLAGGED
FOR BEING IN VIOLATION WITH THE COMPANY?S POLICIES . It will be your
job to review and analyse flagged content, and decide whether or not
to remove it from the social media platform.
WHAT WILL YOU DO?
* Become and remain knowledgeable about client?s products and
community standards.
* Make well balanced decisions and personally driven to be an
effective advocate for our community.
* Display a strong bias to doing what?s right.
* Investigate and resolve issues that are reported on client?s
platform.
* Support and reports of potentially abusive content.
* Use market specific knowledge, signals and insights to spot and
scope scalable solutions to improve the support of our community.
* Enforce clients Terms of Use by carefully monitoring reports of
abuse on the site.
* Recognise trends and patterns and escalate issues outside the
company policy to the global team.
WHAT DO YOU NEED TO HAVE?
* Fluent in market language (any of the listed below) and
English.
FRENCH, ARABIC, HINDI, INDONESIAN, GERMAN, DANISH, FINNISH, ROMANIAN
AND ITALIAN.
* Cultural understanding of the market.
* Experience in working in an office environment is preferable.
* Passion for ensuring a positive, safe user experience.
* Flexible in working in a faced paced environment with different
projects to work on.
* Ability to learn new information in a short period of time.
* Eligible to work in Ireland full time (European citizenship, Stamp
4, Stamp 1g)
WHAT BENEFITS WILL YOU GET?
* Free canteen onsite in client site during shift hours
* Health Care
* Extensive Training & Development
* Free access to Covalen Group Scheme website
* Free access to Covalen **Apply on the website**-hour Employee
Assistance Programme (EAP)
* Free access to Covalen?s Wellness Programme
* Covalen?s Tax Saver Scheme
* Covalen?s Bike to Work Scheme
FURTHER DETAILS
* Salary: ?**Apply on the website**K (Monthly pay)
* Location: Sandyford - (D**Apply on the website**).
* Hours: **Apply on the website**.5 hours per week - Monday to
Sunday (including Bank Holidays).
* Day/Evening shift
* Contract Type: Permanent
HOW CAN I HELP YOU?
* I like giving support to all my candidates, so I&#**Apply on the
website**;ll guide you through the entire process.
* Preparing your CV and interview.
* LinkedIn profile:(Please contact us using the "Apply for this Job
Posting" box below)-chico
Location: Sandyford
JOB DESCRIPTION
As a COMMUNITY OPERATION ANALYST you will be working through
Cpl/Covalen onsite one of the biggest social media companies in the
world.
*Candidates in this position must be able to deal with extreme,
graphic and sensitive content*
You as part of a team will REVIEW CONTENT , which have been FLAGGED
FOR BEING IN VIOLATION WITH THE COMPANY?S POLICIES . It will be your
job to review and analyse flagged content, and decide whether or not
to remove it from the social media platform.
WHAT WILL YOU DO?
* Become and remain knowledgeable about client?s products and
community standards.
* Make well balanced decisions and personally driven to be an
effective advocate for our community.
* Display a strong bias to doing what?s right.
* Investigate and resolve issues that are reported on client?s
platform.
* Support and reports of potentially abusive content.
* Use market specific knowledge, signals and insights to spot and
scope scalable solutions to improve the support of our community.
* Enforce clients Terms of Use by carefully monitoring reports of
abuse on the site.
* Recognise trends and patterns and escalate issues outside the
company policy to the global team.
WHAT DO YOU NEED TO HAVE?
* Fluent in market language (any of the listed below) and
English.
FRENCH, ARABIC, HINDI, INDONESIAN, GERMAN, DANISH, FINNISH, ROMANIAN
AND ITALIAN.
* Cultural understanding of the market.
* Experience in working in an office environment is preferable.
* Passion for ensuring a positive, safe user experience.
* Flexible in working in a faced paced environment with different
projects to work on.
* Ability to learn new information in a short period of time.
* Eligible to work in Ireland full time (European citizenship, Stamp
4, Stamp 1g)
WHAT BENEFITS WILL YOU GET?
* Free canteen onsite in client site during shift hours
* Health Care
* Extensive Training & Development
* Free access to Covalen Group Scheme website
* Free access to Covalen **Apply on the website**-hour Employee
Assistance Programme (EAP)
* Free access to Covalen?s Wellness Programme
* Covalen?s Tax Saver Scheme
* Covalen?s Bike to Work Scheme
FURTHER DETAILS
* Salary: ?**Apply on the website**K (Monthly pay)
* Location: Sandyford - (D**Apply on the website**).
* Hours: **Apply on the website**.5 hours per week - Monday to
Sunday (including Bank Holidays).
* Day/Evening shift
* Contract Type: Permanent
HOW CAN I HELP YOU?
* I like giving support to all my candidates, so I&#**Apply on the
website**;ll guide you through the entire process.
* Preparing your CV and interview.
* LinkedIn profile:(Please contact us using the "Apply for this Job
Posting" box below)-chico
We need : English (Good)
Type: Permanent
Payment:
Category: Others
